The pharmacy NKY deserved.
Co-founded by two NKY pharmacists. Long-term care experienced. Independent on purpose.
We were the pharmacy nursing homes trusted. Now we're the pharmacy NKY families count on.
Lifeline Pharmacy of Northern Kentucky started as a long-term care pharmacy, serving more than 5,000 beds across nursing homes, assisted living facilities, and rehabilitation centers in NKY and southern Ohio. That work taught us something most retail pharmacies forget: pharmacy is a relationship business, not a vending machine.
When chain pharmacies started closing across the region — CVS, Walgreens, Rite Aid shuttering locations through 2023 and 2024 — entire neighborhoods were left without a local pharmacy and elderly patients without anyone who knew their medication history.
In March 2025, Lifeline opened to the public at 136 Plaza Drive in Cold Spring. Same expertise that served 5,000 long-term care beds — now serving families one prescription at a time.
Photo of the storefront at 136 Plaza Drive
Pharmacy is a relationship business.
Three principles guide everything we do.
Know your name
You shouldn't have to spell your last name three times. We remember you, your kids, your dog, and what insurance you have.
Pick up the phone
If you call, a real pharmacist or technician answers. No phone tree. No 14-minute hold. Pharmacy is too important for that.
Get it right
We double-check every fill. We catch interactions. We coordinate with your physician. Getting it right is the only thing that matters.
The pharmacists who built Lifeline.
Two NKY pharmacists who decided their community deserved better.
Joseph Wittrock, PharmD
Co-Founder · PharmacistCo-founded Lifeline with two decades of long-term care pharmacy experience and a long-standing commitment to NKY families.
Walter Williams, PharmD
Co-Founder · PharmacistCo-founded Lifeline as a partner with deep pharmacy expertise and a vision for a real independent pharmacy in Northern Kentucky.
Real people behind the counter.
The pharmacist-in-charge, our administrative lead, our NKU-student pharmacy technicians, and our long-term care techs.
Alex Schifano
Pharmacist in ChargeAlex leads the pharmacy floor and oversees clinical operations — the person you're most likely speaking with when you call about a prescription.
Jantzen Wittrock
Administrative DirectorJantzen runs the business side of Lifeline — insurance, billing, partnerships, and making sure everything behind the scenes works for our patients.
Maddi Swearingen
Pharmacy Technician · NKU StudentMaddi handles prescription processing, insurance verification, and patient pickup. She's a student at Northern Kentucky University.
Faith Bailer
Pharmacy Technician · NKU StudentFaith handles prescription processing, drive-thru, and customer support. She's also a student at Northern Kentucky University.
Carson Padgett
Pharmacy Technician · NKU StudentCarson supports prescription processing, insurance verification, and patient pickup. He's a student at Northern Kentucky University.
Luke Glazer
Long-Term Care TechnicianLuke handles long-term care fulfillment — cycle-fill packaging, facility orders, and stat-medication response for our LTC partners.
Amanda Broker
Long-Term Care TechnicianAmanda supports our long-term care operations — coordinating facility deliveries, packaging, and medication records for nursing homes and assisted living communities.
When you call (859) 212-3931, one of our team answers — no phone tree.
Photo of our staff
Licensed, accredited, accountable.
- Kentucky Board of Pharmacy permit (current and on file)
- DEA registration for controlled substances
- HIPAA-compliant operations and electronic prescribing (eRx)
- Vaccine certification — all pharmacists trained and current
- Prior service: 5,000+ beds in long-term care
- Encrypted patient communications and secure electronic prescribing (eRx)
Questions about credentials, scope of practice, or how to file a complaint with the KY Board of Pharmacy? Contact us — we'll point you in the right direction either way.